Privacy Policy

Information We Collect

FrameHub Rentals collects information that you provide directly to us when you create an account, rent equipment, or contact our team. This may include your name, email address, phone number, billing information, and rental preferences.

We automatically collect certain usage data when you interact with our website and services, including device information, IP addresses, browser type, and pages visited.

How We Use Your Information

• To provide and operate our video studio rental services accurately
• To process bookings, payments, and send order confirmations
• To personalize your experience and recommend studios based on your rental history
• To communicate with you about updates, promotions, and support requests
• To improve our website, services, and overall customer experience
• To comply with legal obligations and protect against fraud

Cookies & Tracking

We use cookies and similar tracking technologies to remember your preferences, keep you logged in, and analyze how our site is used. You can manage cookie preferences through your browser settings or via the cookie banner.

Third-party analytics tools may be used to measure traffic and performance. These services do not receive personal information beyond what is necessary for their function.

Data Sharing & Disclosure

We do not sell your personal information. We may share data with trusted service providers such as payment processors, hosting platforms, and delivery partners to fulfill bookings. All third parties are contractually obligated to protect your data.

Your Rights & Choices

Depending on your location, you may request access, correction, or deletion of your personal data. You can also opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

To exercise your rights, please email [email protected].